{"id":2513,"date":"2025-02-15T12:47:36","date_gmt":"2025-02-15T12:47:36","guid":{"rendered":"https:\/\/queenbus.com.vn\/?p=2513"},"modified":"2026-04-06T16:20:43","modified_gmt":"2026-04-06T09:20:43","slug":"customer-privacy-security-policy","status":"publish","type":"post","link":"https:\/\/queenbus.com.vn\/en\/customer-privacy-security-policy","title":{"rendered":"Queen Bus Privacy & Security Policy"},"content":{"rendered":"

At Queen Bus, we are committed to protecting your rights and protecting your personal information when using our services. This privacy and security policy explains how we collect, use, protect and share the personal information you provide when using services through website<\/span> of Queen Bus<\/span><\/em><\/p>\n

Collection of Personal Information<\/b><\/span><\/h2>\n

When you make transactions through the Queen Bus website, such as booking tickets or requesting support, we will collect your personal information. The information collected includes your full name, phone number and email. The purpose of collecting this information is to confirm and manage transactions, provide customer support and notify you about trips and promotions.<\/p>\n

Purpose of Information Collection<\/b><\/span><\/h3>\n

Queen Bus collects personal information for the following purposes:<\/span><\/p>\n

    \n
  1. Confirm and manage bookings, ensuring you receive your tickets and travel-related information.<\/span><\/li>\n
  2. Provide travel information support or other requests related to our services.<\/span><\/li>\n
  3. Send notifications about trip changes, offers, promotions, and other information from Queen Bus.<\/span><\/li>\n
  4. Improve service quality and customer experience.<\/span><\/li>\n<\/ol>\n

    Personal Information Protection<\/b><\/span><\/h3>\n

    We are committed to protecting your personal information with strict security measures. All personal information is stored in Queen Bus's secure system and only authorized employees have access to this information. All personal information is encrypted and securely protected to prevent unauthorized access.<\/span><\/p>\n

    In addition, Queen Bus uses advanced security technologies to ensure that your personal information is not compromised or misused. Access to this information is only granted to relevant and responsible employees in providing services to customers.<\/span><\/p>\n

    Sharing Personal Information<\/b><\/span><\/h3>\n

    Queen Bus is committed to not sharing your personal information with any third party without your consent. However, we may share information in the following cases:<\/span><\/p>\n